Managing Humans by Michael Lopp

What? A “management” book?!

Wait. Wait. Wait. This book is different.

Its only 209 pages, in compact standalone chapters collected from a series of blogposts. This makes it a quick read, and also easy to pick up/put down whenever you have a few minutes. Oh, and it’s written by a former Netscape employee, in a readable, down to earth style.

If thats not enough encouragement, try this quick experiment.

Next time you’re having a coffee, read through the first few pages of this book. If you’re not hooked by the time you finish your coffee, move on… with a clear conscience. I couldn’t put it down, so bought it. After reading it cover to cover, and re-reading some chapters multiple times, I came back to buy a bunch more copies to give to friends.

If you are a manager at work, or are responsible for coordinating or mentoring others, you should read this.

If you have a manager at work, you should read this. It’ll give you a better understanding of who you are dealing with, some of the behind-the-scenes tradeoffs that managers wrestle with every day, and also help you figure out if your boss is just marking time while pushing paperwork around, or really trying to make a difference while being a good mentor. Tall order in 209 pages, I know, but I really liked this book.

Once you finish reading the book, if you want more from the same author, you should follow his blog at: http://www.randsinrepose.com.

(Thanks to @Morgamic for organizing a recent event that had copies of this book in the office – that prompted me to dust off and publish this half-written post.)

Steampunk Palin by Jim Felker

After I saw Aza Raskin mention this, I couldn’t get this out of my head – no matter how hard I tried. So I bought the comic, hoping that would scratch the itch and help me forget.

No luck.

A summary of the plot might help here. Sarah Palin survives an assassination attempt, but wakes up after a coma to discover doctors had to rebuild her as part robot. She teams up with McCain, Obama and a robot army to fight the evil Oil and Nuclear industry that is now polluting Alaska.

My, oh my. I still don’t know what to say.

Towel Day 2010 @ Mozilla

Towel Day is held in memory of the death of Douglas Adams (1952 – 2001). This year, Tiffney arranged a lunchtime reading of The Hitchhikers Guide to the Galaxy for Towel Day.

In between the work meetings, and office interrupts at the office, it was really great to take time to pause, sit, re-read portions of these oh-so-familiar books, and this time read them out loud to others. The recipe for Pan Galactic Gargle Blasters and also the “S.E.P. at Lord’s Cricket Grounds” are personal favourites, but its all great. Also, for the rest of the entire day, it was fun to see someone walk by with a towel casually slung over their shoulder, and know they were also fans. Mozilla being Mozilla, there were several people who saw my towel and bathrobe who instantly said “oh no, I forgot it was Douglas Adams Towel day”, and only one person who stopped me and asked quizzically – “ummm….are you wearing a bathrobe”!?!

Big thanks to Tiffney for making this happen!

Little Brother by Cory Doctorow

Aki pushed this “young adult” book my way recently, and I liked it because:

  • The story is set in and around San Francisco. As far as I can tell, all the locations mentioned are accurate. This is true for both famous landmarks, and small local-only landmarks in my neighborhood.
  • The computer hacking portions of the story were detailed and realistic, without getting in the way of the story.
  • The topics of privacy, as well as competing state-vs-federal jurisdictions during major emergencies, were all covered in a very informative and readable manner. Not a surprise to find out that the author was Director of European Affairs, for the Electronic Frontier Foundation.

Oh, and yes, the story was good too! Thumbs up from me.

(ps: Thanks for the loan, Aki!)

Clifford Stoll: TEDtalk and The Cuckoo’s Egg

I recently found this clip of Clifford Stoll at TEDTalk.

I’d never seen him live, so had no idea what it would be like. His continuously exploring curious mind was refreshing to me, and served as a wake up call to me to not get stuck in my ways. Further, the way he brought practical everyday logic to early education was something I found personally moving. His approach of explaining complicated things to kids when they’re curious and eager to learn, and before they start to believe “its supposed to be hard”, really resonated with me. The experiment he put together for his 8th grade class to calculate the speed of sound was straightfoward, understandable and quick. His attitude reminded me of the people, both in and out of school, who had the most influence during my education, and I found myself thanking them yet again for their inspiration. His closing quote from the bell inscription really resonated with me (no pun intended).

Watching this inspired me to dust off my old 2nd edition copy of his book “The Cuckoo’s Egg”, and reread that.

Its now of course an old story from the late ’80s about Clifford, when he was a university undergrad student in Berkeley tracking down a bug in some auditing software. He eventually discovers that the auditing errors are because of unauthorized breaches in the university computers – being used as a conduit to attack classified military research computers. As he untangles the giant ball of interwoven strands of the problem, he just wrote everything down like it was a personal journal, interweaving details of home cooked meals with his new girlfriend, emails and hone calls with sysadmins at the targetted systems, invented hacks to detect when intruders returned to their computer systems, even his own self-questioning of his hippie anti-establishment roots as he cycled across campus to meet with the NSA suits who took interest once evidence of KGB involvement started to emerge.

I found it a fascinating readable story, just like as if a close friend was telling me about some strange thing that happened that day at work… made only slightly more surreal when you keep in mind that its all true.

Chaos for Breakfast by Robert A. Hall


Most “management” books focus on working in for-profit companies. By contrast, this was the first book I’ve read that specifically addressed non-profit organizations.

There was some of the usual stuff about working with managers and employees. But there were also sections on working with volunteers (as opposed to employees), working in mixed employee+volunteer settings, fund-raising, public relations, outreach, political lobbying and the use of metrics to improve how you work. In an era when so many for-profit companies are focused on short term quarterly profits, and not on longer term health of their organization, or their people, I found it refreshing to see these self-evident truths written down:

“…[it is your] responsibility to ensure that the association is still exists in 10 years time to do the good work”

“…[it is your] responsibility to leave organization in better shape then [you] found it.”

“keep everyone informed”. (Something I struggle with constantly, given the very distributed nature of RelEng here in Mozilla.)

At 99pages, its a quick read compared to all the weighty tomes you usually find in that section of the bookstore. Later, after some thought, I went back and read it again, skipping some sections, and carefully re-reading others slowly. He also referred to several other interesting books that I’d never heard of, making my amazon.com wishlist even longer! I found his writing style terse, informative, down-to-earth, and occasionally a little repetitive. I since discovered the author is a Mensan, former US Marine and former Massachusetts State Senator, which explains a lot! 🙂

Overall, it was repetitive in a few places, not relevant to Mozilla in a few places, but I still found it well worth the read, and the re-read!

Nation by Terry Pratchett

As a long time fan of his Discworld series, I thought I’d give one of his non-Discworld books a try. The first couple of pages of this book were interesting, so I bought this on impulse in the bookshop. It was only *after* I finished reading it that I discovered the book was intended for teen readers, and I still liked this book.

The book is set on a tropical island after a tsunami wipes out the local villages. The sole survivor is Mau, a teen boy who starts to rebuild his devastated village by himself. Gradually other survivors from different cultures arrive, all looking for refuge and together they rebuild the physical village. In the process, they learn to question the social norms of their elders, and merge their various cultural backgrounds to create a new blended society of their very own. All good food for thought. And being Terry Pratchett, it was all done in a way that would give teens and grownups food for thought about life in the “real” world, while still being entertaining!

Complicity by Iain Banks

This is another murder-mystery story based in Scotland. While this book started off in a similar vein to The Crow Road, it turned out to be darker and more graphically violent. Part of the story was written from the viewpoint of a serial killer, in a very convincing manner. Part was written from the “normal” world of people reacting to the police investigation about the murders while going about their lives, and I found that equally convincing.

Overall, I found the book a lot more disturbing. At the same time, I also found it impossible to put down the book, and I *had* to finish it. Still not sure how to rate it, but obviously Iain Banks is able to spin a very compelling story.

The Crow Road by Iain Banks

“It was the day my grandmother exploded.”

A great opening line, and it made me stop my browsing in the bookshop to read on, a little curious. By the end of the first chapter, I was hooked and needed to buy the book. This coming-of-age story in rural Scotland is interwoven with social commentary and a family murder mystery. There were surprisingly lots of similarities with growing up in rural Ireland, and I found this book a really good read. Even if you did not grow up in rural Scotland (or Ireland), I think you’d still enjoy the book; you just might not get all the inside jokes or cultural references.

While I had heard of the author before, I always thought he wrote science fiction books that just didn’t work for me. This was my first time discovering that he wrote non-science fiction also, and I liked this book.

Complications by Atul Gawande

A friend at work first gave me this book years ago -it was a riveting read then, and still is now.

In a measure of how much I like this book, I’ve since bought 9? 10? copies, each time to replace the copy I’ve given to yet another friend; most recently another one last week. Each of those friends has, in turn, also been blown away by this book.

On one level, it is about how people make critical decisions when they only have partial information. As an engineer, I feel most comfortable making decisions when I have all the data to make an informed decision. But how do you make informed decisions when the act of gathering all the data will take too long; situations where there is no test, or the patient will die before all the test results come back? And as a doctor, how do handle it if your guess was right and the patient was treated successfully? Or live with yourself when your educated guess turns out wrong, and your attempts to make things better actually make the situation worse?

This book, like his other book “Better“, is written as a series of short stories – each chapter covering a different topic with a different patient. This made the book easy to pickup, and stopping after a chapter is a great way to mull over some of the issues raised. But I find the book hard to put down, even after all these years, and all these re-reads. Atul has quite a skill, being able to describe all the nuances of a complicated field like medicine, and medical diagnosis, in a way that is readable, understandable, and totally fascinating, to someone who knows very little about medicine.

The stories include his failed attempts at a routine procedure when starting his residency, the startling twist in the story of a child who had trouble breathing, a debate about how doctors train new doctors, and the very humble, personal stories of patients who died when they should have lived, and lived when they should have died.

Buy it.

(ps:the last chapter gives a great description of part of a rare-enough situation that I had to deal with once, a few years ago, and am very happy to have survived.)